AI Workflows & Automation

AI Workflows & Automation

Clear, scoped automation projects that remove operational drag using AI and modern tooling.

I work with service businesses, agencies, and growing teams to reduce friction in calls, enquiries, bookings, and back office workflows. The focus is measurable improvements in response time, errors, or missed revenue.

How the engagement model works

Every client follows one path: Tier 1 proves automation in their reality, Tier 2 turns fixes into a reliable system, Tier 3 keeps that system healthy and improving over time.

1

Tier 1: Prove value

2

Tier 2: Build infrastructure

3

Tier 3: Own operations

Service tiers at a glance

Tier 1 – Operational AI Sprint

A two to four week sprint that fixes one high impact workflow end to end and proves automation value in your real world, not in a slide deck.

  • Scope: exactly one workflow such as lead intake, booking, routing, follow up, or reporting
  • Outcome: measurable time saved, reduced errors, or fewer missed opportunities
  • Investment: see Tier 1 page for pricing details
View Tier 1

Tier 2 – Automation System Build

For teams who have seen Tier 1 work and now want a connected, reliable automation layer across their operations.

  • Scope: multiple connected workflows with shared data and logic
  • Outcome: fewer handoffs, less reliance on individual staff, operations that can scale without immediate hiring
  • Investment: see Tier 2 page for pricing and timelines
View Tier 2

Tier 3 – AI Operations Partner

Ongoing monitoring, optimisation, and ownership of the automation layer so systems do not quietly break as the business grows.

  • Scope: workflow monitoring, failure handling, incremental improvements, and priority support
  • Outcome: someone always owns the automation mess, improvements compound instead of decaying
  • Investment: see Tier 3 page for pricing bands
View Tier 3

Who this is for

  • Multi location service businesses with high enquiry or booking load
  • Founder led teams that feel dragged down by admin tasks
  • Agencies running client delivery on email, spreadsheets, and chat threads
  • Teams who want systems that outlive individual staff members

How to get started

We start with a short diagnostic call to map your workflows, choose one high impact starting point, and decide whether a Tier 1 sprint makes sense.