Tier 1: Operational AI Sprint

Tier 1: Operational AI Sprint

A focused two to four week sprint to remove one operational bottleneck using AI and automation.

The sprint is designed to be a contained, outcome driven engagement. If it does not clearly save time, reduce errors, or reduce admin, that is your problem, not the client's.

What Tier 1 is

Tier 1 is a surgical intervention for a single workflow that is manual, error prone, time consuming, or losing money.

  • One workflow only, chosen for impact and clarity
  • End to end design and build, not a surface level patch
  • Framed around measurable before and after metrics

What Tier 1 is not

To keep scope focused and delivery fast, Tier 1 explicitly excludes the following.

  • Not a complete system rebuild
  • Not multiple workflows at once
  • Not an open ended retainer
  • Not a slide deck or theoretical strategy

What we fix in a sprint

Lead Intake

  • Website forms
  • Phone calls
  • Email enquiries
  • WhatsApp messages

Booking & Scheduling

  • Appointment scheduling
  • Automated reminders
  • Rescheduling
  • No-show handling

Routing & Prioritisation

  • Enquiry routing
  • Priority tagging
  • SLA enforcement

Follow-ups

  • Missed call follow-ups
  • Quote chasing
  • Post-service messages

Reporting & Visibility

  • Daily or weekly summaries
  • Missed opportunity logs
  • Time spent vs output

The client chooses one category and one concrete workflow to keep scope focused.

How the sprint works

  1. 1

    Bottleneck diagnosis and baseline metrics

  2. 2

    Workflow redesign and separation of human versus AI tasks

  3. 3

    Build and integration of the automation and AI pieces

  4. 4

    Testing, failure handling, and human fallback paths

  5. 5

    Handover, documentation, and clear measurement plan

Pricing and timeline

  • Fixed fee guide: fifteen hundred to three thousand pounds depending on workflow complexity
  • Typical delivery: two to four weeks from diagnosis to handover
  • Fixed scope agreed upfront

Outcome guarantee

If the agreed workflow does not deliver a measurable improvement against the baseline we define together, I continue working at no additional cost until it does.

Who Tier 1 is for

  • Service businesses drowning in calls or enquiries
  • Founder led teams that feel constant operational drag
  • Agencies and teams that know something is broken but cannot quite name it

Start with one workflow

If you can point to one workflow that feels painful, Tier 1 is usually the right starting point.

Book a diagnostic call